Guarantee

Conditions of the guarantee

All patients get a three year guarantee (from the moment of finishing the treatment plan) for all fillings and prosthetic restorations made in our clinic. We give five or ten year guarantees for implantological treatment (depending on the system which was used: Nobel Biocare® 10 and 3i® 5 years), one year guarantee for periodontal and relaxing splints.

To claim your guarantee you each visit our dentist once a year whilist your guarantee is valid. We suggest you to come to Wakefield Point, where the price of £39 including consultation with your dentist will be charged. You can always visit our Krakow Dental Clinic for a FREE check up, but flight tickets are not covered by Index Medica UK.

In case of small adjustments and repairs, a dentist will see you at our Wakefield practice. In the unlikely event that you require more extensive work, Index Medica will carry out the remedial work at the clinic in Krakow.

Guarantee does not cover:

• Additional treatment for example: an X-ray of stitches after surgery, or denture nesting.
• We do not approve of any guarantee claims with temporary appliance.
• There is no guarantee for endodontic (root canal) treatment. 

Diminished or invalidated services within the guarantee:

• Negligence of cavity hygiene.
• Disobedience to doctor’s suggestions (do not wear complete denture during the night).
• Wrong usage of denture. Neglecting control visit dates (once a year).
• Natural worn out of denture instrument for example the one holding cavity bone. Untreated dysfunction of cavity joint.
• Negative effect on chewing system due to the presence of some common illnesses such as diabetes, epilepsy, osteoporosis, state after chemotherapy, cytostatic therapy.